Personnel Selection: Interview Questions: Feedback
Giving Feedback
Specific
- Share an example from your previous position, in which when giving feedback you focused on specific behaviors or actions rather than general comments.
- How do you regularly assess job performance against set objectives and benchmarks to pinpoint opportunities for enhancement?
- Did you base feedback on observable facts and behaviors, not personal opinions or emotions?
- Do you provide clear and specific feedback based on observable behaviors?
- Share an example from your previous position, in which you based feedback on observable/observed behaviors or specific instances.
Constructive
- How can you help individuals reflect on their experiences and learn from their mistakes?
- Do you share past experiences with others as learning opportunities?
- Explain how you would enable employees to improve performance by providing feedback.
- How would you provide constructive feedback geared towards helping employees grow and develop their skills?
- How do you clarify what is expected in terms of performance and behavior?
- Give an example of how you delivered feedback in a respectful, supportive manner.
- Give an example of how you addressed specific actions or behaviors, rather than making it about the person's character.
- How can you improve employees on an ongoing basis through constructive feedback?
Feedback to Improve Performance
- How did you foster a sense of accountability in performance?
- Explain how you would recognize and reinforce positive behaviors and achievements as positive reinforcement.
- How would you recognize strengths and identify areas where improvement is needed?
- Describe how you would provide actionable suggestions and support for improvement.
- How would you provide feedback to help employees reorient their behaviors to improve performance?
- Did you address specific issues and provide constructive advice, feedback, and help individuals improve their performance?
Timely
- Do you complete assessment forms in a timely manner?
- Do you provide feedback as soon after the event as possible?
- How do you provide frequent and effective feedback to subordinates?
- Describe how you would provide feedback in a timely manner to help employees understand their strengths and areas for improvement while the events are still fresh in their minds.
- Have you adhered to all deadlines in the on-line feedback process?
Balanced
- Did you offer both positive and negative feedback to provide a well round assessment of the individual?
- Did you begin feedback with what the recipient was doing well to set a positive tone and help them feel valued?
- Give an example of how you would acknowledge both strengths and areas for improvement.
- How would you provide feedback to others that include both their strengths and weaknesses?
- Describe how you would include both positive feedback and areas for improvement.
Objective and Fair
- In your previous position, have you invited the recipient to share their perspective and ask questions?
- Explain how you would continuously evaluate work performance against established goals and standards to identify areas where improvements could be made.
- Do you provide feedback from multiple sources to offer a comprehensive perspective on the employee?
- Did you focus constructive criticism on specific behaviors or outcomes rather than personal attributes?
- Do you ensure that the feedback is related to the recipient's role and responsibilities?
Receiving Feedback
Seeks Feedback
- Do you seek feedback from team members, senior leaders, and external stakeholders?
- Explain how you would regularly solicit feedback from others.
- How did you proactively seek input from others? Did you ask for their perspectives and suggestions on how you could improve?
- How would you actively seek out constructive criticism and praise from colleagues, supervisors, and team members?
- Give an example of how you would actively seek feedback from others.
- In your previous position, did you seek input from team members, senior leaders, and external stakeholders to harness diverse perspectives and insights?
- Describe how you would seek a more comprehensive understanding of you abilities and identify specific areas for improvement.
- In your previous position, did you seek feedback from team members, senior leaders, and external stakeholders?
- When would you seek feedback to enhance performance?
Welcomes Feedback
- Do you welcome feedback from others about your strengths and areas for improvement?
- Do you embrace feedback with a growth mindset?
- How would you embrace feedback to help to build self-awareness?
- Give an example of how you embraced feedback from others on your strengths and shortcomings.
- Explain how you would welcome feedback as a valuable experience.
- In your previous position, did you welcome feedback as a catalyst for self-reflection and development?
Diversity of Perspectives
- Did you actively seek and value feedback from a variety of sources, including peers, supervisors, and external stakeholders?
- Describe how you would continuously gather and embed feedback from a wide array of sources.
- Describe how you would proactively seek input from diverse sources to ensure all perspectives are acknowledged and different viewpoints are taken into account.
- Describe how you would vigorously seek out and apply feedback from multiple channels.
- How can you gather input from team members, senior leaders, and external stakeholders to obtain varied perspectives and insights that guide decision-making and strategy?
- Did you actively seek and incorporate feedback from various sources?
- When would you seek and utilize data from several sources?
- How would you involve external stakeholders, such as customers, partners, and industry experts to bring in fresh perspectives and innovative ideas?
- How would you actively seek contributions from diverse sources to ensure all voices are valued and different viewpoints are incorporated?
- How would you seek out different perspectives on important issues?
- Did you proactively gather and integrate feedback from diverse sources?
- Give an example of how you would solicit input from various sources to ensure that all voices are heard and that different viewpoints were considered.
Selects Feedback Givers
- How would you invite and value the input from others to gain a more comprehensive understanding of your abilities and areas where you could improve?
- In your previous position, did you engage with team members, senior leaders, and external stakeholders to gather a variety of perspectives and insights that informed your strategy and decision-making?
- Explain how you would look to others for input.
- How would you ask others for their ideas and opinions?
- In your previous position, have you selected an appropriate set of individuals (peers, subordinates, customers) to provide you with feedback through a 360-feedback system?
Open
- Share an example from your previous position, in which you accepted constructive criticism and praise from others regarding your strengths and weaknesses.
- In your previous position, did you receive feedback from others?
- Are you open to receive insights from others about your strengths and areas need development?
- How would you consider other's opinions and suggestions?
- In your previous position, did your coworkers find you easy to approach with ideas and opinions?
- How did you accept the views of others?
- Are you receptive to feedback from others regarding both your strengths and weaknesses?
- Are you visible and approachable?
- Are you open to feedback, new perspectives, continuous learning and self-development? Explain.
- Are you willing to consider different viewpoints and understand that diverse perspectives can offer you valuable insights?
- Are you open to the suggestions of others?
- Have you been willing to listen and consider feedback from colleagues, supervisors, and other stakeholders?
- How do you avoid become defensive or take feedback personally when you receive feedback that you feel is underserving?
Continuous Learning
- Did you demonstrate a commitment to personal and professional growth through open acceptance of you feedback results?
- Have you demonstrated a firm commitment to continuous learning and self-improvement?
- How would you use feedback for professional development?
- Give an example of how you would create an environment that values continuous learning and improvement.
- In your previous position, did you engage in a proactive approach to feedback to foster a culture of continuous learning and development?
- Give an example of how you would use performance feedback as a tool for employee development.
Active Listening
- Share an example from your previous position, in which you gave full attention to the feedback provider.
- Do you actively listen and consider input from others, regardless of whether the feedback is positive, negative or constructive?
- How do you summarize or paraphrase the feedback to confirm your understanding?
- In your previous position, have you allowed others to provide you with feedback? Give examples.
Seeking Clarification
- Give an example of how you would ask for clarification of any feedback is confusing or incomplete.
- Do you engage with team members to allow for a better understanding of on-the-ground realities and operational issues?
Self-Reflection
- Share an example from your previous position, in which you recognized feedback as a vital catalyst for personal and professional development.
- Explain how you would use feedback as a catalyst for self-reflection and development.
- How would you review work achievements in relation to defined goals and criteria and recognize areas for potential improvement?
- How would you ensure that any concerns raised through feedback are resolved?
Acts on the Results
- When would you execute effective plans to tackle problems highlighted by feedback?
- Have you taken action on problems identified through feedback?
- Describe how you would create an action plan base on the feedback received.
- How would you follow up on any issues identify through the feedback process?
- Have you monitored and adjusted performance in response to feedback?
- How would you design growth strategies and action plans to tackle performance gaps and requirements informed by feedback?
- Do you monitor and adjust performance in response to feedback?
- Share an example from your previous position, in which you ensured that subordinates acted on the feedback they received from others.
- Explain how you would take the feedback to heart and implement changes where necessary.
- How do you apply practical strategies to resolve issues identify through feedback?
- Give an example of how you addressed issues discovered during the feedback process.
- In your previous position, did you implement concrete solutions to address issues identified through feedback?
- How would you help employees transform their feedback results into practical steps?
- Give an example of how you implemented actionable strategies to address any issues identified through feedback.
- How did you integrate feedback to support professional advancement?
- Share an example from your previous position, in which you broke down the feedback into manageable components to help employees better understand the actions needed to improve.
Integrity and Trustworthy
- Do you maintain the integrity and confidentiality of feedback givers?
- Have you upheld the privacy and integrity of feedback contributors?
- Do you ensure the protection and confidentiality of those providing feedback?
- Explain how you would maintain the confidentiality of feedback given.
Managing the Process
Manages Process
- How can you effectively manage the feedback process?
- Have you worked with others to ensure a smooth feedback process?
- Did you employ feedback judiciously to foster professional growth and maintain a focus on ethical and constructive use?
- Give an example of how you applied feedback responsibly for professional growth, ensuring it was used ethically and constructively.
- How can you determine the appropriate timeline to implement feedback results?
- Are you effective in using 360-degree feedback as a tool for individual and organizational development?
- Describe how you would measure performance against predefined goals and standards to detect opportunities for growth.
- How would you implement best practices regarding feedback?
- Did you utilize feedback in a manner that prioritized professional development and avoided any misuse?
- Explain how you would leverage feedback responsibly to enhance professional skills.
Coaching
- Explain how you would help employees to thoroughly understand the feedback they receive, identify key takeaways, and determine specific steps they can take to address any areas for improvement.
- Do you review the feedback that your subordinates receive from others?
- Do you conduct feedback discussions by concentrating on expectations, observations, evaluations, and outcomes?
- Explain how you would offer guidance to assist employees in adjusting their behaviors to enhance performance.
- In your previous position, did you guide employees through a structured process of reflection and action planning?
- Give an example of how you engaged in impactful performance feedback sessions.
- Do you guide employees in translating their feedback into action plans?
- In your previous position, did you assist employees in using their feedback to create clear and manageable goals that aligned with their professional development plans?
- Have you led constructive feedback sessions? Did you emphasize actual observations compared to performance goals?
- Describe how you would engage in productive performance feedback conversations.
- In your previous position, did you engage in productive feedback conversations by focusing on expectations, observations, assessments, and consequences?
- Have you conducted effective performance feedback conversations by focusing on helping the employee's career development?
- Did you assist employees in analyzing the feedback they received to identify key themes and specific areas for improvement?
- How did you assist employees in converting their feedback results into actionable items?
Provides Support
- How would you facilitate meaningful performance feedback discussions?
- In your previous position, have you provided support and resources, such as training programs, mentorship, or tools, to help employees develop the skills and knowledge required to implement changes effectively?
- How did you offer the necessary resources, education, and assistance to ensure feedback was effective, prompt, and practical?
- Explain how you would facilitate effective feedback between managers and their employees.
- Did you offer resources, tools, and regular check-ins to ensure employees stayed on track and made meaningful progress during the feedback process?
- How would you cultivate a positive atmosphere in providing feedback, guidance, and support?
- Give an example of how you facilitated employees in transforming feedback into tangible actions.
- Share an example from your previous position, in which you provided the necessary tools, training, and support to ensure that feedback was constructive, timely, and actionable.
- How would you provide guidance and support throughout the feedback process?
- In your previous position, did you equip managers with essential tools, training, and support to guarantee feedback was constructive, timely, and actionable?
- How did you conduct regular feedback sessions, such as one-on-one meetings or performance reviews to help maintain ongoing communication and ensure that employees stayed on track with their development goals?
Provides Training
- How would you conduct seminars on effective communication, offering self-assessment resources, and deploying feedback frameworks?
- In your previous position, did you host training sessions on communication skills?
- Share an example from your previous position, in which you planned workshops on effective communication, provided resources for self-assessment, and established feedback mechanisms.
- When would you work with Human Resources to implement training for the feedback system?
- How would you organize workshops on effective communication, offer resources for self-assessment, and implement feedback systems?
Positive Attitude
- Describe how you would express appreciation for the feedback and acknowledge the effort others put into providing it.
- Do you regard feedback as a beneficial opportunity?
- Share an example from your previous position, in which you viewed feedback as a valuable insight into work behaviors, strengths, and areas for improvement.
- Have you viewed feedback as a positive experience?
- Give an example of how you would take steps to prevent retaliation against feedback givers.
- In your previous position, did you see feedback as an opportunity to learn and improve?
- Share an example from your previous position, in which you viewed feedback as an opportunity for growth.
- How would you see feedback as an opportunity for growth?
- Give an example of how you considered feedback as a positive and enriching process.
- Explain how feedback is a way to identify areas for improvement, set meaningful goals, and continuously strive for excellence.
Creates Conducive Environment
- Explain how you would foster a culture of continuous improvement where feedback is used as a valuable tool for growth and development.
- Do you foster a constructive environment through feedback, coaching, and mentoring?
- In your previous position, did you build an atmosphere that fostered open communication and mutual respect?
- Give an example of how you would develop a culture that supports open conversations, mutual respect, and continuous enhancement to facilitate constructive feedback between managers and their employees.
- Describe how you would foster a culture where feedback is seen as a valuable opportunity for growth and development.
- Do you foster a culture of dialogue and performance insights?
- How can you create an environment that encourages open communication, mutual respect, and continuous improvement to facilitate effective feedback between managers and their employees?
- How would you cultivate a work setting that promotes open dialogue, mutual regard, and ongoing development to ensure effective feedback between managers and their employees?
- Give an example of how you fostered a culture of continuous improvement.
- How can you create an atmosphere that supports and encourages dialogue, enables employees to develop the necessary skills to effectively seek, provide, and receive feedback?
- Share an example from your previous position in which you promoted an atmosphere that champions continuous education and enhancement.
- Do you nurture an environment that supported lifelong learning and progress?